WhatsApp Agents
Plugged into your CRM, ERP and inventory. Qualify leads, take orders and payments, and update records from a chat.
See the case →b-3 Data builds AI agents that take real actions in your tools: WhatsApp, CRM, ERP, inventory and support.
Agents that do real work in your tools, with a person in the loop where it counts.
Plugged into your CRM, ERP and inventory. Qualify leads, take orders and payments, and update records from a chat.
See the case →Trained on your manuals and past tickets. They answer the routine questions and hand the edge cases to a person with the full thread.
See the case →Read documents, check the numbers with deterministic rules, and route only the exceptions to a person.
See the case →Label, route and summarise incoming mail against your own policies, so the right thread reaches the right person.
See the case →Answer enquiries at any hour, qualify the buyer, and hand a warm lead to a rep with the full thread attached.
See the case →Scrape and reconcile messy sources into one clean, comparable dataset you can price and act on.
See the case →An agent picks up the workflow, takes the actions, and hands your team only the exceptions.
Not prototypes. Agents and pipelines doing real work for businesses in South Africa and abroad.
A decision you can defend line by line. Check digits and barcodes carry the verdict, not the look of the photo.
Not where the clubs are. How full they actually get.
Years of inbox, turned into something the firm can query.
A working demo on your data first, then hardening, then deploy.
We define success metrics, data sources, and guardrails for your environment.
A working agent on your real inputs and edge cases, so you see it before committing.
Retries, rate limits, monitoring, and human-in-the-loop paths where required.
Deploy behind health checks, then measure every change against the same evals before it ships.
Least privilege, data minimisation, and decisions you can defend to a compliance officer.
Policy checks and tool constraints, with a safe fallback when a check fails. A rejected reply never reaches a customer.
Structured logs and metrics so you can see what the agent did, and why.
Retries, queues, and idempotency where needed, built to survive real-world failures.
PII minimised, with careful handling across ingestion, processing, and storage.
Tell us what is slowing you down. We will come back with a plan and a timeline.
Book a demo